Website terms
These terms apply when you use this website and when you ask us for a quote or an introduction. The service is operated by Shreef Holdings Ltd, trading as Keyfolio, a company registered in England and Wales with company number 15918102, whose registered office is 3rd Floor, 86-90 Paul Street, London, EC2A 4NE. Last updated 12 November 2026.
What we do
Keyfolio helps you understand the likely legal costs of a property transaction and, if you ask us to, introduces you to a law firm. We are not a law firm and we do not give legal advice. The law firm you instruct provides the legal services under its own terms of engagement.
Quotes
Quotes are based on the information you give us and the fee schedule at the time. They are valid for the period shown on the quote. Some third-party costs are estimates or are marked to be confirmed. The law firm will confirm its fees before you instruct it, and fees can change if the work turns out to be different from what you described.
Property tax estimates
Tax figures are worked out automatically from the published rates and the answers given, for ordinary transactions. They are general information, not tax advice: no one reviews your circumstances, and your conveyancer works out the tax due and completes your return.
Asking for a quote online
Asking for a quote takes a few steps: you answer the questions about your property and send your details, and your quote, with every cost, opens straight away. Until you send them you can go back and change any answer, and after that you can change them from the link to your quote. We keep your quote and send you a copy by email, and you can see it again at any time from your quote link or by finding your quote on this website. Our website and quotes are in English. A quote is not a contract with a law firm: the firm you choose sends you its own terms before any work starts.
Your responsibilities
Please give accurate information and keep your quote link private. Do not misuse the website, attempt to access accounts or records that are not yours, or interfere with its security.
Reviews and messages
Reviews you leave must be about your own genuine experience. Messages you send through your private page go to our team. Do not send anything unlawful, abusive or that belongs to someone else. If you see a review or a message that you think is unlawful or harmful, tell us: we look at every report, remove what breaks these terms or the law, and tell you what we did.
Referral arrangements
We receive fees from law firms on our panel, and we may pay a fee to partners who introduce clients. Under our agreements, a law firm's referral fee is paid only when the matter completes, not when the client is referred. You do not pay us anything directly. Details are in our referral disclosure, and before you instruct a firm we tell you exactly what it pays us for your matter.
Separate representation
If you ask through our website for a law firm to act for a mortgage lender (separate representation), we pass your request to the law firm on our panel that acts for lenders, at present Ackroyd Legal, which decides whether it can accept the case. If it does, it acts for the lender, not for the borrower, under its own terms, and is responsible for its own advice, work and conduct. The fee shown is its starting fee: it discloses whether any additional fees apply, depending on the complexity of the case, the lender's requirements and whether the lender is a specialist lender, and which disbursements it charges, such as HM Land Registry fees, discussing them with the borrower's conveyancer, and it confirms its fee and terms in writing before it is instructed. You agree to these terms, and confirm you have read our referral disclosure and privacy notice, by ticking the box that says so as you send the request; the quote we email you is given under them.
Liability
We take care to keep the website accurate and available, but we cannot guarantee it will always be uninterrupted or error-free. Law firms are responsible for their own advice, work and conduct: your contract for legal services is with the law firm you instruct, and we are not responsible or liable for them. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or fraud, and nothing affects your statutory rights as a consumer.
Partner and firm accounts
Partner and law firm accounts are provided under separate written agreements. Account holders must keep their sign-in details secure and use the portals only for authorised work.
Changes and law
We may change these terms to reflect changes in the law, our service or how we are paid. A change applies from the date shown at the top and does not affect a quote or introduction already made. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, except that consumers in Scotland or Northern Ireland may also bring proceedings in their local courts.
Contact
Contact us through our contact form, by email at info@key-folio.com or by phone on 07466 949440, or write to Shreef Holdings Ltd, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.